Call Forwarding

Use this guide to enable call forwarding on your desk phone, this will make sure all incoming calls is forwarded to any number that you choose.

To enable forwarding for the first time

Step 1 -  Press the  Features button in the top right of your phone 

Step 2 - Use the arrow keys to scroll down to Forward... then press Select

Step 3 -  Scroll down again until you see Fwd Unconditional... pressing select again

Step 4 -  Type the number you wish to Forward to... and then press select. Forwarding is now enabled

If you have already used forwarding and wish to turn it off or on

Step 1 -  If you already have Forwarding enabled, follow the steps 1-3 above and then use Left to Right arrow keys to select Off or On. Then press Done

Check if forwarding is Off or On

Look for the word "Status" under the left hand feature key. Pressing this will allow you to disable or edit the settings.

If using an external number, prefixing it with an "8" will forward the original caller ID.