Voicemail Greeting
All phones have a voicemail greeting, there is either a default greeting or the person using the extension may have recorded one in the past.
Step 1 - Open your voicemail by pressing the Message button on your phone.
Step 2 - Enter your passcode. If you do not know it or would like it changed please raise a ticket with IT Services
Step 3 - Press 3 and follow the prompts to either hear your current greeting, record a new one, or clear it to the default.