Disable Focused View

Focused view is a new feature that is enabled by default for new users.  It will attempt to automatically filter your emails based on what Office 365 thinks is important to you.  Most staff however will prefer an unfiltered view to make sure they do not miss anything important.

To disable Focused View in Outlook

Step 1 - Open Outlook and make sure you are viewing your inbox folder of emails

Step 2 - Click on the View tab at the top

Step 3 - Click on Show Focused Inbox to disable

To disable Focused view on Outlook Online

Step 1 - Navigate to outlook.office.com or open Outlook Online how you would normally.

Step 2 - Click on the settings cog in the top right corner

Step 3 - Toggle Focused Inbox off