Posts and Conversations
Posts and Conversations are one of the main advantage to collaborating on Teams. Done correctly they cut down on email traffic, allow you to target communications to specific people and provide a clear record of what the Team have been discussing.
Every channel on Teams has its own Posts tab, click on any channel and you will be taken straight to the posts tab
Starting a new conversation
At the very bottom of the window you have a black text box as shown below. Type in your message and click send. You can add pictures, attach files that you intend to work on or even give a member of the Team some praise.
Replying to a Message
Posts in Teams follow a forum style of messaging. This means that when replying to a message, you need to click on the Reply button at the bottom of an existing conversation. Doing so will make sure that the person who started that conversation gets notified that you reply.
Avoid starting new conversations when simply replying to the message above!
Example of a good conversation
Daniel posted a new conversation, Adam then used the reply button to respond, Daniel was notified and then replied back. This is the correct way to have a conversation.
- Can easily see who started the conversation and what the topic was.
- Everyones replyies are kept neat and in one place.
- Much easier to track what was discussed.
- Allows lots of conversations to take place at the same time.
Example of Bad Conversations
In this example Daniel and Jacob started a new conversation with each message instead of replying to the original conversation.
- Hard to see who is responding to who and the message order could end up getting jumbled.
- Difficult to see what the message was that started the conversation
- Multiple conversations at the same time will end up overlapping and get very confusing
Only start a new conversation when you need to!